Refund Policy: We will refund 100% product price and delivery charges, if your gift is delivered more than one week later than the scheduled date, or not satisfied with the product because of qualityissues or damage( if any quality problem or damage problem shown at the time of delivery only). The refund will be given on above conditions only. No refund is due in instances where the address provided was incomplete or incorrect, or when we have informed you of a delay before your gift is shipped. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging to avail refund.